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QUESTION PERIOD — Immigration, Refugees and Citizenship

Immigration Processing Backlog

December 14, 2021


Honourable senators, my question is for the government leader in the Senate.

Senator Gold, Immigration, Refugees and Citizenship Canada, or IRCC, has been experiencing processing delays since the beginning of the pandemic, leaving nearly 1.8 million immigration applicants in limbo.

These bureaucratic roadblocks have very real impacts on the lives of applicants. While they wait for the government to respond, many must live away from family, and for some it has been many years. As a result, they have missed important moments, such as their child’s first step or the death of a loved one. Delays by IRCC have also caused significant financial burdens for applicants.

Senator Gold, families make life-altering sacrifices to come to Canada. The lack of transparency in the immigration process has become harmful and unjust.

When will IRCC release concrete plans to address the backlog of 1.8 million immigration applications?

Hon. Marc Gold (Government Representative in the Senate) [ - ]

Thank you for your question, senator, and for underlining the importance to all of those who seek to come to Canada of having their files processed expeditiously. I’m advised that Immigration, Refugees and Citizenship Canada’s operations have continued to adapt, innovate and evolve since the outset of the pandemic. I’m also advised that the government is on track towards meeting its objective of bringing in 401,000 new permanent residents this year, which would be the largest annual arrival in the past 100 years. Indeed, as of early November, Canada has welcomed 325,000 new permanent residents this year alone.

The government continues to shift resources to focus on priorities to increase the digitization of applications through various means, such as a digital intake Permanent Residence Portal, streamlining its processes where possible and to resume in-person operations while respecting public health and safety guidelines.

Senator Gold, we are almost two years into this pandemic and little progress has been made to expedite immigration applications.

Most of the department’s in-person offices remain closed and applicants report being unable to communicate with officers unless they hire an immigration consultant, which comes with a hefty fee.

Senator Gold, what measures have been implemented to modernize the IRCC so it can still function in a more virtual world?

Senator Gold [ - ]

Thank you, senator, for your question. As I mentioned in my previous answer, the government has made progress on the digitization of applications, the creation of a digital portal to facilitate applications in the processing. I’m advised that Canada was the first country in the world to offer citizenship tests online, and the government continues to commit itself to accelerating processing times through the planned investments in modernization set out in Budget 2021.

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