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REPORT OF FACT-FINDING VISIT: 19-22 NOVEMBER 2001 VANCOUVER, VICTORIA AND WINNIPEG

The Standing Senate Committee on National Security and Defence

November 19 - 22, 2001


NOTES: TESTIMONY HEARD IN VANCOUVER, VICTORIA AND WINNIPEG  

19 NOVEMBER 2001: MARITIME FORCES PACIFIC (MARPAC) 

            In his opening remarks Rear Admiral Fraser said that his principal task as the Commander of Maritime Forces Pacific was to prepare ships and men to participate in the war on terrorism.  For this reason the Esquimalt base and the ships were under very high security as they prepared for the next deployment.  A major step in the deployment was to screen about 700 officers and men to ensure that their training, mental and physical condition as well as family circumstances would meet the requirements for deployment abroad. 

            Captain (Navy) Harrison outlined the mission and capabilities of Maritime Forces Pacific and its 4,000 military and 2,000 civilian personnel.  Their mission is first, to generate, employ, maintain and sustain balanced, combat capable, multi-purpose maritime forces and second, to provide Search and Rescue service in the Victoria Search and Rescue Region. 

1.                  The core of the multi-purpose forces consists of a naval task group of up to three combat ships and a replenishment ship, supported as necessary by maritime air support and/or a submarine, capable of being deployed anywhere in the world.

§         The task group would be drawn from a force of 5 Halifax Class frigates, one Iroquois class destroyer, and one Protecteur class replenishment ship.  In late 2002, a Victoria class submarine is expected to join the fleet.

§         1 Canadian Air Division allocates 6 Sea King helicopters and 5 maritime patrol craft (Auroras) to support of the Maritime Forces Pacific.  The helicopters can fly off the decks of the destroyer and frigates.

 

2.                  With these resources Maritime Forces Pacific carries out a number of roles and operations, including

§         surveillance drawing on its own naval and air resources (the Aurora aircraft can only afford 2-3 patrols a week) as well as reports from the U.S., civilian ships and aircraft, remote sensing, etc.

§         Support to other government departments (30 ship days to Fisheries and Oceans, 60 ship days, 25 Sea King and 800 Aurora hours to the R.C.M.P. as well as support to Immigration and to Customs).

§         Asia-Pacific Engagement: even year deployments to the North Pacific, odd year, to the South Pacific and /or South East Asia.  Deployment in support of UN sanctions against Iraq, peacekeeping in East Timor and the war on terrorism.

§         Naval diplomacy.  Visits by naval ships are used to develop diplomatic and trade as well as military relations.

§         Search and rescue

 

3.                  Although the Victoria Search and Rescue Region, which includes British Columbia and its coast and off shore as well as the Yukon, is the smallest of the three (the others being Trenton and Halifax) in terms of physical size, it generates the largest number of missions and twice as many of the most serious missions (about 850 Category 1 missions, the most threatening to life, as opposed to about 400 cases for each of the other regions).  Available for search and rescue are the following forces:

 

Maritime:

§         Canadian Coast Guard Ships and Auxiliary

§         Ships of Maritime Forces Pacific

§         U.S. Coast Guard

§         Vessels of Opportunity

 

Air:

§         442 Transport and Rescue Squadron with 3 Labrador helicopters and 6 Buffalo aircraft

§         Civilian air search and rescue volunteers

§         U.S. Coast Guard

§         Aircraft of opportunity

 

Questions  

  • Current deployment to Arabian Sea expected to be for six months, but may be longer for some ships.  Muslims/Pakistanis would be included if they formed part of the ships’ complement.
  • Search and Rescue Cormorants: the two already in Canada should be operational sometime in 2002.  Reason for delays in delivery: there is a problem with the contractor about incomplete maintenance documentation.
  • Interoperability.  Canadian ships are can be integrated into a US Battle Group and frequently participate in joint exercises and missions.  They are controlled by the Commander of Battle Group within the rules of engagement established by the Canadian government.  The Commander assigns missions based on capabilities of Canadian ships and the parameters set by the government.  Only Ottawa HQ can amend permissible missions, rules of engagement.
  • Not all ships have their full complement of officers and men.  The ranks of junior officers are particularly thin; some technical trades are very short-staffed.
  • The current recruiting drive is going well, attracting potential officers; the signing bonus of $10,000-$20,000 is attracting the interest of technicians.  Traditionally, very few Asians respond to recruiting drives, but there is no specific plan to recruit them either.
  • While women are increasingly common shipboard and serve as junior officers, no woman is in command of a ship – it takes about 22 years to train an officer for promotion to Captain in the Navy.
  • Search and rescue at sea is very expensive but unlike land missions, no effort is made to recover costs from those whose reckless behaviour has got them into trouble.
  • When the Navy aids other government departments, it offers the ships and/or aircraft, crews and training to board and take control of a ship from the sea or air, but its officers have no powers of arrest.  Operations tend to be complex.  They might start as a search and rescue mission and later involve immigration (migrants) or the R.C.M.P. (drugs).

 

            The Committee toured HMCS Algonquin and was briefed on the combat capability of a task group.

 

            Command and Control of the Task Group is exercised by the Commander and a staff of about 31 on board the destroyer Iroquois which has a complement of 280.  The Commander and staff must plan on a world-wide basis and integrate the work of the destroyer, two frigates and a replenishment ship plus the helicopters and possibly a submarine. 

Air War: the Task Group is equipped with radar and missiles capable of engaging aircraft at a range of up to 80 Km.  

Electronic War: the Task Group is equipped to locate enemy vessels and aircraft, to jam their electronic systems, and to mislead and draw off their missiles;  

Anti-Surface War: the deck gun has a range of about 8 Km while the Harpoon missile has a range of about 70 Km.  

Anti-submarine War: the Task Force is equipped both to work with and to hunt submarines with a combination of sonar locators and torpedoes.  

            Sea King helicopters and the Auroras act as the eyes of the Task Group extending its defensive zone and allowing it to engage targets far beyond its normal range. 

            The Task Group also plays an important diplomatic role and a role in the environmental policing of the oceans. 

            Since the Navy is short about 1,000 officers and men, its personnel must spend more time at sea- 60% at sea and 40% on land - than other NATO Navies which split their time 50%-50%.

 

Questions  

  • The ships of the Task Group are designed to resist Nuclear, bacteriological and chemical warfare
  • The Navy has a one-in-three-system of deployment, one deployed, one preparing for deployment, and one being outfitted.  As a result, a ship’s crew are not supposed to deploy in the year following their return.
  • The Navy only budgets for enough fuel for 60 sea days a year, other NATO countries spend 125 days at sea.  Next year, however, it might spend as much as 240 days at sea.
  • Only 60 % of the fleet can be kept at the highest level of readiness.

              Captain Pile briefed the Committee on the role of the Reserves in manning the Maritime Coastal Defence Vessels of which there were 6 on the West coast and 6 on the East coast.  With the exception of two Regular Force technical experts, these vessels are manned and officered (38 Reservists including the Captain) by reservists from across Canada who are on 3month-3 year contracts.  They are very versatile and can be easily given different configurations i.e., they can be equipped with weapons, to conduct Route Surveys and inspection of objects on the sea floor, and as the Ready Duty Ship for Search and Rescue. 

            The Navy has implemented the Total Force concept, expecting the same standards, expectations, level of leadership and professionalism from Reservists and Regulars alike.

 

Questions  

  • Three levels of Reserve pay: Class A for those serving an evening a week and the occasional week-end; Class B, manning coastal vessels on contract; Class C, on full-time call out doing the job of a regular.  In April 2002, deployability will distinguish between Classes B and C.  Those who are deployable will receive 100% of the Regular pay, as opposed to 85%.
  • There are two reasons for delays in taking on Reservists: if the applicant has a criminal record and where the applicant has previous service and the records must be searched before an offer is made.  Cutbacks have reduced the staff available to search records.
  • Generally Captain Pile, like other officers, is opposed to US style legislation governing Reservists: major employers will give time off, even “top up” Naval pay, but smaller employers might be disinclined to hire Reservists if they had to hold the job open.
  • Major problems: shortage of staff – could only man 5 of the 6 vessels; training; lack of at sea time for training.  Most at sea days are allocated to training officers.

 

QUALITY OF LIFE  

            The recent pay increases and the adoption of an allowance for Post Living Differentials have done a lot to improve morale. 

            The tempo of Operations is now the major source of complaint instead of pay and allowances.  It is having an impact on morale, stress (individual and family), physical health and group cohesiveness.  The 60%-40% time-on-ship to time-on-shore shore ratio does not apply to navy reservists who spend much more of their time at sea.  

            Generally speaking, the Reservists spoken to had high praise for their training and for life in the Navy.  Newcomers found family housing very expensive.

 

Visit to 443 Squadron, Esquimalt  

            443 Squadron is supposed to have 6 Sea King helicopters to support Maritime Forces Pacific, but one is unavailable.

§         The mission of 443 Squadron is to provide a “helidet” or helicopter detachment to each high readiness ship.  On the West Coast there are therefore three helicopter detachments each consisting of a serviceable helicopter, two crews of 4 personnel, and 11 maintenance personnel.

§         Because of its age and the way its electronics were designed and installed, the Sea King requires 30 hours of maintenance for every hour of flight.  

 

 

407 Squadron, Comox  

            The Committee was briefed about the responsibilities of Squadron 407 which operates Aurora Maritime Patrol Aircraft out of Comox, B.C.  The Aurora aircraft are being upgraded one-at-a-time, a project which will give them state-of-the-art electronics and which should be finished by the end of the decade.

§         Aircrew, not contract workers, are responsible for maintaining the Auroras.  This is considered more effective and efficient and is also good for morale.

§         The Auroras fly surveillance patrols lasting for 6-8 hours to counter smuggling of contraband, to monitor shipping for compliance with environmental regulations, and to report the location of driftnets and their mother ship.

§         The Auroras are also responsible for Northern Patrols, but the frequency of these patrols has been reduced to save money.

§         The Auroras play an essential role in Search and Rescue missions because of their ability to search vast expanses of ocean.

 

Questions  

  • To ensure the interoperability of aircraft and crews – their ability to work with allies –some training has to be conducted in other locations.
  • Because of budgetary restrictions, the pilots of the Auroras fly only 400 hours a year, close to the minimum number of hours necessary to maintain their competence and confidence.
  • The shortage of airworthy helicopters limits pilots to 300 hours flying at sea and 150 hours on shore.

 

 

TUESDAY 20 NOVEMBER 2001, VANCOUVER PORT 

            Brian Bramah, Regional Director, Security and Emergency Preparedness, Transport Canada, outlined the provisions of the Maritime Transportation Security Act which governed operation of cruise ships with 100 and more berths.  At Vancouver Port there were memoranda of understanding with the Port Authority and cruise lines governing:

§         establishment and composition of a security committee;

§         security training;

§         the exchange of information.

 

            Chris Badger, Vice-President of Operations, Vancouver Port Authority outlined the importance of the Port of Vancouver, the largest in Canada and one of the largest in North America, and the mission of the Vancouver Port Authority which was only established in March of 1999.  Unlike the Port of Montreal, for example, which has a continuous waterfront, the Port of Vancouver has separate locations for terminals handling bulk or loose cargo, Cruise Lines, container ships, etc.  While responsibility for policing the Port of Vancouver is divided between a number of police jurisdictions, the Vancouver City Police is the most important. 

            The Port Authority has relatively little responsibility for security in the Port.  It operates a system of closed circuit television cameras which monitor the various parts of the Port 24 hours a day, 7 days a week.  It has acquired a mobile scanner that can produce an image of the contents of a 40 foot container in about 40 seconds, hence it is possible in theory to screen 100% of the containers moving through the Port.  The Port Authority also pays $250,000 a year for increased security patrols around the perimeters of the Port.

 

Questions  

  • The cruise lines are responsible for screening all the passengers and baggage boarding their vessels.
  • The Port Authority has established a small intelligence unit to co-ordinate the work of the 8 municipal police forces with jurisdiction over Port territory.  There is general satisfaction with the status quo which is considered an improvement over the Port Police because there are more officers on patrol and because they have a mandate beyond Port property.
  • The Port Authority claims not to have any knowledge about the activities of organized crime in the Port.  (Customs officials report tactics of intimidation as they inspect containers and say that the Hell’s Angels is the dominant criminal influence within the Port.)  This is the responsibility of the provincial Organized Crime Agency.
  • The Port Authority subjects its employees to security screening, but it hires only 121 of the 27,000 persons working on Port property.  Companies which lease Port property are free to screen or not screen as they choose.  In conjunction with the private companies the Port Authority is trying to develop an identification card system common to all port employees.
  • The British Columbia Marine Employers Association hires and trains dock workers, but workers are dispatched to their assignments through a hiring hall.

 

POLICING ARRANGEMENTS – PORT OF VANCOUVER  

            Policing arrangements in the Port were also discussed with Deputy Chief John Unger of the Vancouver City Police and Inspector Doug Kilo, Major Case Manager, E Division Criminal Operations, R.C.M.P.  

            They discussed with the Committee the public interest in policing private property and the problems that arose.  There is an agreement with the Attorney-General of British Columbia to cover police activities on Port property, but compensation for the policing is a sore point with local municipalities. 

            A large number of municipalities are involved in policing Port property, not to mention the involvement of provincial and federal police forces, departments and agencies, and private security companies.  Consequently, there is seldom a clear division of responsibility.  Nevertheless, the police officers were satisfied that policing was co-operative and effective through:

§         the formation of waterfront teams combining the various police forces and agencies, each of which contributed sources of information and intelligence to the combined effort;

§         the private security company responsible for closed circuit monitoring of Port property functioned as the eyes and ears of the teams;

§         modern communications helped to unite the various forces and agencies involved in Port security.

 

            An Intelligence Analyst from the British Columbia Organized Crime Unit noted that all the elements of traditional organized crime were involved in the Port, as well as the more modern Asian Triads, Russian Gangsters, and Narco-Terrorists, etc. 

            The range of criminal activity was much the same as in the Port of Montreal.  Motorcycle gangs are very active and visible, linking criminal activities in the eastern and western ports.  The various elements of organized crime tended to have specialities, but they all participated in the import/export of illegal drugs as the most common and lucrative activity.  In addition, Asian and Russian gangs exported stolen luxury cars; the Russian gangs were also active among chandlers; and Mexican and Columbian gangs were involved in narco-terrorism. 

            In conclusion, the witnesses noted that federal and provincial expenditures on controlling organized crime were completely inadequate in terms of the proceeds of crime – the $4 million the governments spend represents a minute fraction of one percent of the proceeds of crime.

 

Questions  

            The Vancouver police are very satisfied with the co-operation they get from the Port Authority and the private companies who lease the terminals, as well as with the provincial and federal agencies involved.  They not only patrol, but undercover officers also circulate, and the private security officers call in the detachment to investigate anything suspicious. 

            The responsible police officers decide the issue of who is responsible for security on a task-by-task basis – that is, the nature of the crime and the nature of the security operation determines the lead agency. 

            The insistence that the Ports Authorities established by the legislation act on a strict commercial basis may impede public security:

  • the systematic checking of containers and cargo causes delay and irritates importers and exporters alike;
  • all parties have a financial interest in expediting traffic; security is expensive and time-consuming.  

            There was no agreement that making one authority responsible for Port security across Canada would be an improvement:

  • about 5 federal departments have to enforce laws or regulations in the Ports;
  •  each Port is different and the one-police-force-fits-all model is not appropriate;
  • the different viewpoints of the various forces and agencies are both valuable and valid, and are worth the extra hassle involved in co-ordinating their work;
  • must have three level policing to match the interests of the three levels of government in the Port; the Joint Forces model draws in those operations/individuals with expertise or an interest in an issue and the waterfront teams include representatives from all the police forces.  

            Asked about legislative issues, the witnesses noted that in the United States, access to the docks was controlled by Customs law, and expressed concern about court enforced disclosure of police sources, techniques and informants.

  Canadian Ports have to be brought up to the level of security that exists at major airports:

  • employees must be security screened and access denied to those with relevant criminal records or known criminal associations;
  • movement on, into and out of Port property must be controlled;
  • there is no central reporting of theft of containers and their contents because 300-400 separate insurers are involved

 

IMMIGRATION  

            Rob Johnson of Canada Immigration gave a very brief description of how illegal migrants were handled at the Port.  Their enforcement priorities are:

§         terrorists, war criminals and criminals;

§         removals of those persons previously deported, those who have failed to appear as directed for proceedings, and failed refugee claimants.  

            Despite a few very high profile attempts to land large numbers of illegal immigrants from offshore ships, the number of ship jumpers and stowaways discovered each year is relatively low, ranging from a total of 60-83 per year over the past six years.  Immigration depends on the officials of Canada Customs to decide whether they should investigate a passenger or crew member. 

            In response to questions Mr. Johnson noted that illegal migrants rarely choose ships as their means of gaining illegal entry; potential terrorists are identified by intelligence sources, their response to questions and their background.

 

CANADA CUSTOMS AND REVENUE AGENCY

            Danielle Evans, Chief of Marine Operations, Vancouver, told the Committee that she had 60 full-time equivalent staff with which to interview passengers and crew and to inspect containers and general cargo.  Her personnel were the primary inspection officials for a number of federal departments and agencies. 

            Her crews have the best interdiction record on the west coast, a record substantially better than their U.S. equivalents.  Their success is built on

§         superior intelligence and Canadian and international contacts which allow them to target the area from which a ship comes, particular importers/exporters and particular ships and containers;

§         interviewing skills;

§         technology; they use a “Mobile Vacis,” a Gamma Ray scanner which gives them a two dimensional image of the contents of a container within a minute;

§         vessel “rummaging” or inspection;

§         training and the exchange of  information about successful techniques.

            The major challenge they face is the number of locations they must cover and the number of entry points to the Port of Vancouver.  They use a number of techniques to check for contraband:

§         the pier or tail-gate inspection of a container by officers assisted by dogs;

§         vessel rummaging, or a thorough inspection conducted by 2 or more customs officers and taking up to 6-8 hours;

§         before 11 September, selective boarding of vessels to determine whether they should be “rummaged.”  Since 11 September, every vessel is boarded and its crew interviewed;

§         technology.

 

            Given the extra demands placed on her crews since 11 September she requires additional technical and personnel resources to prevent burnout.

 

MEETING WITH CUSTOMS OFFICERS

              An informal meeting with some customs officers gave an insight into some of the pressures and problems of their job.  While there had been a marked improvement in the quality of their uniforms and personal equipment, and management had recently begun to issue flak jackets, much of the clothing and equipment had not been designed and sized with women in mind. 

            The officers felt that their organization was both understaffed and that during peak periods in the summer they were too dependent on under trained students.  Staff shortages had led to a reduction in the number of containers inspected and in the size of “rummaging parties” sent aboard vessels to interview the crew and conduct a search.  Since a single officer was at risk, no inspection team of less than two persons should be sent on board a vessel, even a fishing boat or pleasure craft. 

            Back end inspections, which match manifests to goods actually landed, had been discontinued.

            Customs officers could do a better and more efficient job with better equipment.  The computer network was considered inefficient; it did not give them all the information necessary to “target” inspections or passengers, officers did not have terminals in their vehicles and had to return to the office to get information and file reports.  There was a need for more state-of-the-art technology to allow them to inspect a higher percentage of containers and baggage.  At some of the locations where they worked, particularly the terminal for cruise ships, a lack of Customs facilities made working conditions unpleasant. 

            At the airport officers felt they were increasingly being asked to do potentially dangerous work for which they had received little or no training – interview potentially violent passengers and crew, search baggage for explosives and chemical or bacteriological agents.  They needed more training and better personal equipment. 

            While promotions seemed to be based on merit, the time allowed for appeals (7 calendar days) was too short.  Frequent transfers and promotions in management caused stress and inefficiency among the staff.  

            In general, the officers felt their jobs had become more dangerous and that they were more at risk; consequently, they asked that they be given batons or mace for their personal protection.  They also believed that there were not enough differences between their jobs and police work to justify the $15,000 salary differential. 

 

WEDNESDAY 21 NOVEMBER 2001-11-28 VANCOUVER INTERNATIONAL AIRPORT  

            Craig Richmond, Vice-President, Airport Operations, Vancouver International Airport noted that the Airport Authority already is responsible for most aspects of airport security, including:

§         hiring a private security company to control access to restricted areas and to patrol these areas;

§         contracting with the Richmond RCMP for policing -responding to security incidents and providing armed response to passenger screening points.

            It was logical and desirable, therefore, that the Airport Authority assume responsibility from the airlines for passenger pre-board screening, acting as the agent of the Government of Canada.

 

            The Airport Authority wants to see establishment of a national, non-profit government-industry organization to develop and oversee national standards for technology, training and delivery of passenger pre-board screening and oversee the management of pre-board screening at smaller airports.  This would result in the following benefits:

§         unity of command among airport security officials and staff – all would report and be responsible to the Airport Authority;

§         more varied and interesting work for security staff because they would rotate between pre-board screening, patrolling restricted areas inside and outside the terminal, and monitoring the closed circuit television system;

§         better pay and benefits and promotion opportunities for those doing pre-board screening as part of an integrated airport security force whose higher rate of pay would reduce the very high turnover rate among those doing pre-board screening;

§         local accountability within a national standard.

 

            On behalf of Transport Canada, Brian Bramah gave a brief outline of the legislation and regulations governing the three programs of air safety: the safety of the flying public; the security of terminals and runways, etc.; and, the security of aircraft.

 

Questions  

            Before a pass to a restricted area is issued, the employee is subjected to a ten year background check.  A red pass allows an employee to enter a restricted area alone while a blue pass means that the employee must be accompanied.  The passes of foreign airlines are honoured, but crew members must pass through security screening. 

About 28-40 individuals can ask that a pass be issued.

  • The Airport Authority makes a preliminary series of checks on the applicant and then issues a blue pass.
  • The request for a restricted pass is forwarded by Transport Canada to the RCMP and the Security Intelligence Service.  Since work at the airport is seasonal, at times Transport Canada, the RCMP and the Security and Intelligence Service are deluged with requests and it takes months for them to inform Transport Canada of the results.  On the basis of the information supplied by Transport Canada, the Airport Authority issues the pass or informs the applicant of the reasons why it has been denied.
  • The program of security screening for restricted passes is national –the information made available to one airport will be available to all airports where an individual seeks employment.  

 

            Security guards at entry points to restricted areas have lists of invalid passes whose “chip” (which unlocks the door) has been cancelled because the pass holder no longer works at the airport or because the pass has been lost or stolen.

  • A problem arises, however, when employers are negligent about reporting and recovering passes which are invalid.  Penalties for these employers should be more harsh.
  • There is also a problem recovering the passes issued to employees of airlines like Canada 3000 which have gone bankrupt.
  • If lost or stolen passes exceed 3% of the total, Transport Canada must be informed.

 

            The Airport Authority believes that all airports should meet the same standard of security, hence the involvement of the federal government in a joint industry-government body to regulate and oversee pre-board screening, but that airports should be allowed to meet the standard in different ways, hence the responsibility of the Airport Authority for delivering the service.

 

The system can be made both safe and effective:

  • With a larger staff capable of conducting pre-board screening, the Airline Authority can open additional lines by drawing staff from other locations.  This would help meet the service standard for maximum time in line without sacrificing screening standards.

            The Airport Authority admitted that on very rare occasions when a large backlog developed at Customs, management was asked to instruct Customs officers to move passengers through the lines more quickly.

  • Long lines could normally be avoided by improving communications with the airlines and getting accurate information about the next day’s passenger bookings.  

 

            The Airport Authority believed that the various departments and agencies with responsibility for security, such as the Airport Authority itself, the airlines, Transport Canada, Customs, Immigration, the RCMP and the private security company, worked well together and knew each others’ responsibilities. 

            The Airport Authority exchanges information on a routine basis with a wide range of U.S. and Canadian authorities.  The small Transport Canada intelligence unit is in daily contact with the Security Intelligence Service.

 

POLICING  

            The RCMP is responsible both for enforcing federal law at the airport and, under contract, their local Richmond detachment is responsible for policing the airport. 

            Inspector Jim Begley outlined the organization and tasks of the organized crime unit at the airport.  In 1999 it was given 20 new uniformed positions and now integrates the work previously carried out by a number of sub-units active at the airport.  With a combined strength of 47, its mandate is to enforce federal laws and disrupt the activities of organized crime.  In the first year of its existence, the unit has concentrated on developing intelligence sources and information banks about the activities of organized crime at the airport.  It has begun to move against the smuggling of humans into the country and the traffic in drugs through the airport.  The Vancouver airport is a major transfer point between Asia, the United States and other parts of Canada for both drugs and the proceeds of crime – large amounts of cash being moved without legal explanation.  Some of the Sub-units include:

§         Federal Enforcement (Plain Clothes), which currently is particularly interested in intellectual property crime involving the import of pirated copies of designer clothes, movies, software, etc.

§         Federal Enforcement (Uniformed) provides back up to other units, surveillance, and public re-assurance during periods of crisis;

§         Drug Enforcement, which works in close partnership with Customs;

§         Immigration, which works closely with Immigration officials and has a particular interest in the for-profit smuggling of humans, frequently for the purposes of prostitution;

§         Airport Integrated Intelligence Unit which normally monitors the travel of criminals, but is now heavily involved in counter-terrorism, interviewing and tracking the travel of passengers who have raised suspicion.  This sub-section also draws on the resources of other agencies and departments (Customs, Transport, Immigration, etc.) with an intelligence component.  

            Inspector Tonia Enger, RCMP Richmond Detachment, briefed the Committee on the responsibilities of her detachment as the police force of jurisdiction.  Under contract to the Airport Authority, her detachment provides general duty policing and is expected to respond to a call from a screening point in 5 minutes or less.  As the responding police force, her officers co-operate with the RCMP stationed at the airport, but are not responsible to them. 

            Brian Flagel, Director, Airport Operations, Canada Customs and Revenue Agency.  His staff of 232 Full-time Equivalents carry out three operations:

§         Traffic Operations operate 24 hours a day, 7 days a week processing over 4 million passengers and their baggage through primary, secondary and rover interviews and examinations.

§         Airside and Special Enforcement Operations deploys a variety of special teams in the traffic, commercial and ramp areas, to interdict the movement of contraband, monitor exports for compliance with regulations, search aircraft and develop the intelligence necessary to target specific flights.

§         Air Cargo Operations processes international cargo, courier packages (including express mail and documents) and supervises sufferance and bonded warehouses as well as the duty free operation.  It also clears small private, corporate, and charter flights on an on-call basis.

 

Airport Customs and Revenue Officers face a number of challenges, including:

§         Increasing public and business expectations for both safety and speed of service;

§         Increasing government expectations for controlling the movement of contraband, criminals and terrorists, preventing the import of disease contaminated food stuffs and products, etc.

§         Increasing sophistication of organized crime and terrorists.

 

Questions  

            The Airport Authority holds regular “table top” exercises to practice and develop emergency procedures.  The Emergency Planner calls meetings and chairs the committee. 

            There are regular meetings of the Security Committee to co-ordinate the work of the Airport Authority, the RCMP, Customs and the security firm.  Authorities from the US can also be called in, and there are meetings and conferences with US counterparts. 

            The Airport Authority cannot search holders of a restricted pass on entering or leaving the area, but Bill C-23 will authorize the early release of the passenger lists for flights.  

            The RCMP organized crime and airport security unit could use twice its current manpower.  It is very costly to keep up with the capacity of organized crime to purchase new technology-false documents are increasingly difficult to detect, and criminals now use cell phones for a brief time and then throw them away to avoid having their calls monitored. 

            Customs is adequately staffed for the post 11 September volume of traffic.  During the summer, 60 students are employed after a training course of 3 ½ weeks.  When Customs is flooded by a combination of early and late flights, the order is given to expedite on the revenue side, not the security side of the Customs operation.  The order to expedite was given about 4-5 times this past summer. 

            The Supervisor of Corporate Security for Air Canada spoke about the corporation’s approach to security.  To improve security Air Canada had:

§         Placed a new, more strict, limit on carry-on luggage;

§         Required passengers to show proof of identity at the boarding gate;

§         Started to reinforce the doors to the cockpit;

§         Asked that an agency like NAVCAN be established to take responsibility for pre-boarding screening;

§         Supported the presence of “Air Marshals” on flights;

§         Supported the work of the Air Travel Advisory Group of government and industry representatives to institute seamless airport security and identify the best practices across Canada and throughout the world.

 

Questions  

            Security measures must balance facilitation and enforcement and their effectiveness should be subject to ongoing evaluation.  The introduction of more technology on the ground can help, as can the use of Air Marshals on flights.  100% of baggage should be screened, but all of these measures would be expensive to implement and raise the issue of how to recover their costs. 

            Air Canada supports creation of a separate agency to implement and enforce a national system of passes to restricted areas.  As a carrier, Air Canada wants recourse from a decision of the Airport Authority. 

            There should be a system for the “risk assessment” of passengers from the time they make a reservation, and more strict screening at the boarding gate. 

            In his opinion, given the level of risk to which Canadian passengers are exposed, the Canadian security program is, overall, better than the US.

 

THURSDAY, 22 NOVEMBER 2001-11-29

1 - Canadian Air Division, Canadian Region NORAD Headquarters, Winnipeg  

Major-General Steve Lucas gave an overview of the capabilities of 1 Air Division.  These are:

  • Aerospace Control with Wings located from Comox, B.C. to Goose Bay, Newfoundland and Labrador;
  • Support to Maritime Operations on the West and East coasts with Sea King detachments assigned to the Navy and maritime patrol aircraft;
  • Support to the Land Forces with helicopter squadrons based at Edmonton, Petawawa, Borden, St. Hubert, Valcartier and Gagetown;
  • Air Mobility with a squadron of transport planes based at Yellowknife, and Wings based at Winnipeg, Trenton and Greenwood;
  • Search and Rescue, organized into the Victoria Area (including B.C. and the Yukon), the Halifax Area (covering the Maritime provinces) and the Trenton Area (including the North and interior);
  • Air Training.

 

            As Commander of 1 Canadian Air Division, he is responsible to different headquarters for different roles.  To the Chief of the Air Staff; to the Deputy Chief of the Defence Staff (for Search and Rescue), and to NORAD Headquarters in Colorado.  The latter responsibility has been particularly important since 11 September, but he does not have to consult Ottawa about routine or agreed upon NORAD missions.

 

Questions  

            Cutbacks in funding have reduced every kind of training, whether individual, group, national or international.  As a result, the general level of readiness has declined as only a small number of pilots is at the highest level of readiness and training for a number of missions has been discontinued.

  • Thus CF 18 pilots no longer practice low level flying to partially compensate for the reduction in annual flying hours to 180 from 210; new simulators and the elimination of anti-submarine training has allowed a reduction in the flying hours of the pilots and crew of the Aurora patrol aircraft.   

            Generally satisfied with how contracting out of pilot training has worked.  Bombardier supplies everything, including food and housing, as well as aircraft, simulators and software.  The training is considered world class and many NATO pilots come to Canada for training. 

            Contracting out the maintenance of the Radar sites has also seemed to work.  Somewhat wary about contracting out the servicing of aircraft because the air force must be able to service and maintain the aircraft when they are deployed abroad. 

  • In general, contracting out reduces flexibility – the contract workers and technicians cannot be assigned other tasks in an emergency or when under-occupied, and cannot be asked to work overtime except at punitive rates.  

            The Canadian Air Force lacks a strategic air lift capability and must depend on charters (when available) or on allies to deploy its forces rapidly.  Lack of strategic air re-fuelling capability also limits the speed with which aircraft can be deployed abroad.  Tactically, only US Navy aircraft can be re-fuelled by Canadian tankers because their air re-fuelling systems are the same “basket” style used by Canadian aircraft, and only some US tankers are equipped to re-fuel both “basket” and “probe” equipped aircraft. 

            Chief Warrant Officer Danno Dietrich briefed the Committee on the background of the “Flight Plan for Life” initiative to enhance the quality of life.  It started as a Working Group in 1996-1997 whose objective was to seek out the concerns of airmen and their families and suggestions for improving morale.  It undertook not to turn down any suggestion without a hearing and to respond to every concern and suggestion.  To-day the Command Chief Warrant Officer acts as Chair of the Air Command FPfL (Flight Plan for Life) Advisory Committee which has representatives from the various units.  Some successes include:

  • The Military Family Resource Centre which offers spousal second language training, emergence child care and spousal employment assistance;
  • Compensation and Benefits which include Post Living Differential allowances, compassionate travel assistance, and maternity and parental benefit improvements;
  • Improvements to private married quarters while holding rent increases to 9% over 5 years (salaries increased by 28%);
  • The 12V concept for deployments to Bosnia-Velika/Kladusa provides for a 12 month Squadron deployment with variable personnel tour lengths – 16 core personnel deploy for 6 months at a time while most remaining personnel serve two 56 day periods and a few serve three periods.  This is not only less disruptive of family life, it makes it easier for reserve personnel to participate in the rotations;
  • Adoption of a special uniform for work and deployment.  

            The tempo of operations and a shortage of critical personnel were the major challenges facing 1 Canadian Air Division.  The new system of rotation had eased the pressures of the tempo of operations, but operations and staff shortages both impeded training, setting up a vicious circle.

 

Questions  

The lack of training time was identified as the major source of stress.  The airman had become “a jack of all trades, master of none.”  Retention was a more critical problem than recruiting because of the time required to train a recruit.  Retention bonuses, if approved, should help to retain technicians.  

            The Air Force lacked the resources to treat Post-Traumatic Stress Disorder and had to establish partnerships with non-military clinics.  There was still a problem getting airmen to come forward before their stress became chronic.  Most commonly effected were those who had served with the Army and their problem was made worse by their isolation when they returned to their unit.  The Israelis had had success with a program of repeatedly questioning soldiers about their experiences until they began to talk of their own volition. 

            Family violence had been reduced by the development of the family resource centres and a significantly reduced tolerance for family violence.

There were different kinds of drug abuse.  The major problem remained alcohol abuse (prescription drug abuse was also a problem).  Abuse of illegal drugs would end the career of the senior ranks, junior ranks would be given the opportunity of addiction treatment.  

            Visible minorities were hard to recruit because most recruits came from smaller communities rather than big cities. 

Lieutenant Colonel Gord Reid, Commandant, Canadian Forces Air Navigation School, gave an overview of its operations.  The School offers a number of aircrew training courses:

  • The Basic Air Navigator course teaches the basic skills necessary to direct tactical missions and manage air navigation and communication systems;
  • The Basic AESOP course develops the skills necessary to employ sensor and communication systems
  • The Staff Air Navigator Course teaches aircrew to identify and document operational capability deficiencies, and to recommend solutions;
  • The Flight Instructor Course trains qualified aircrew to perform both classroom and flight instructional duties.  

            Any excess capacity in the Basic Air Navigator Course is sold to airmen from foreign countries, including Singapore, Australia, Germany and Norway. 

            Lieutenant Colonel Bert Doyle, Commanding Officer, 402 Squadron, spoke to the Committee about the role of the Squadron and the “total Force“ concept which it embodies. 

            402 Squadron conducts pilot training on de Havilland Dash 8’s and provides the aircraft which the Air Navigation School uses for training air crew.  Regular and Reserve Force members work side-by-side to fulfill 402’s roles and duties – the only difference is that Regular Force personnel are used wherever they must be used, Reservists are used wherever they can be used.  The major concern of the Reservists was their lack of legislated job protection during periods of service on operations or training.

 

Questions  

  • About 10% of the Reservists with 402 Squadron worked full-time.  Reservists could benefit from their reserve status when Corporate-Reserve relations were good.  

            There was some reluctance to support the US model of legislation although it was noted that all provinces except Quebec had legislation allowing public servants to take time off for Reserve duties.  The Federal Government had not adopted such legislation.


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