Proceedings of the Standing
Senate Committee on
Banking, Trade and Commerce
First Session, Thirty-eighth Parliament, 2004-05
Chair: The Honourable JERAHMIEL S. GRAFSTEIN
Wednesday, March 9, 2005
Thursday, March 10, 2005
Issue No. 8
Sixth and seventh meetings on:
Consumer issues arising in the financial services sector
- Minutes of Proceedings
- Transcript (Evidence) of Proceedings - March 9, 2005 meeting (98K)
- Transcript (Evidence) of Proceedings - March 10, 2005 meeting (92K)
WITNESSES:
Wednesday, March 9, 2005
Centre for the Financial Services OmbudsNetwork:
Huguette Labelle, Chair and Independent Director;
Pierre Gravelle, Chief Executive Officer.
Ombudsman for Banking Services and Investments:
Michael Lauber, Ombudsman and Chief Executive Officer;
Peggy-Anne Brown, Chair of the Board of Directors.
Thursday, March 10, 2005
General Insurance OmbudService:
Lea Algar, Chairperson;
Pierre Meyland, Independent Director, Québec.
Canadian Life and Health Insurance OmbudService:
The Honourable Gilles Loiselle, P.C., Chair;
Barbara Waters, General Manager.
MEMBERS OF THE COMMITTEE
The Honourable Jerahmiel S. Grafstein, Chair
The Honourable W. David Angus, Deputy Chair
and
The Honourable Senators:
*Austin, P.C., (or Rompkey, P.C.), Biron, Fitzpatrick, Harb, Hervieux-Payette, P.C., Kelleher, P.C., *Kinsella, (or Stratton), Massicotte, Meighen, Moore, Plamondon, Tkachuk
*Ex officio members
(Quorum 4)