QUESTION PERIOD — Indigenous Services
Indian Act
June 11, 2025
My question is also for the Government Representative in the Senate. Senator Gold, yesterday we saw the Auditor General’s scathing report on registration under the Indian Act, including unacceptable long processing times and decision makers’ lack of training and knowledge to properly consider applications. Respecting the Auditor General’s findings, what will Indigenous Services Canada do to improve the services to rightful registrants in light of the anticipated passage of Bill S-2, and when will they do it?
Thank you for your question and for underlining the important work of the Auditor General and her recommendations. The government agrees with her recommendations. Registration services are absolutely foundational to First Nations individuals’ access to a range of services and programs.
The audit is harsh, and it points to certain areas of improvement, but I am advised that important work is under way in many of the identified areas. Most notably, Indigenous Services Canada is transitioning from a paper-based application system to a modern digital format, which will reduce processing times, minimize errors and improve client service for the issuance of the secure status card. I’m advised that the government is committed to working in partnership with First Nations communities to make sure that registration services are delivered with integrity, respect and a strong focus on service to clients.
Senator Gold, in light of the silos that exist in government — on the one hand, we have the anticipated passage of Bill S-2 and an expected increase in eligible registrants, and, on the other hand, we have Canada’s procurement strategy for Indigenous businesses that exists among some controversy — have these two silos had any communication about the impacts of Bill S-2?
I’m not in a position to comment on what discussions might have taken place. However, I can assure this chamber that this government is focused on improving the efficiency and effectiveness of the workings of government, and it remains committed to advancing the important work we still need to do with regard to our relationships with First Nations and Indigenous communities.
